Brother Mall -  Your Source for Home and Office Products. Genuine Brother Supplies and Accessories.
Order Toll Free
1-877-552-MALL (6255)
Español: 1-888-879-3232
Fax: 1-800-947-1445
Chat with a live representative
Monday through Friday
9 a.m. to 5.45 p.m (ET)
*FREE Ground Shipping
on orders over $49.99 when shipping within Continental U.S.
Technical Support

Technical Support Online
To view technical support options, please visit our online support area.

Brother Ask Us Website

Technical Related Questions
Because we sell a variety of products, we have Customer Service Professionals who are trained specialists on specific products. If you have a question or need operational assistance with your Brother product, please call the appropriate department listed below:

Fax Machines, Multi-function Center®
Telephone Support: 1-877-BROTHER (877-276-8437)
Fax Support: 901-379-1215
9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother International Corporation
Fax Customer Service
7777 North Brother Boulevard
Bartlett, TN 38133

Printers
Telephone Support: 1-877-BROTHER (877-276-8437)
Fax Support: 901-379-1034
9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother International
7777 North Brother Boulevard
Bartlett, TN 38133

P-Touch®
Telephone Support: 1-877-BROTHER (877-276-8437)
Fax Support: 901-379-1210
9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother International
7777 North Brother Blvd.
Bartlett, Tennessee 38133

HomeSewing and Embroidery
Telephone Support: 1-877-BROTHER (877-276-8437)
Fax Support: 901-379-1210
9:00 AM to 7:45 PM Eastern Time

Mailing Address:
7777 North Brother Blvd.
Bartlett, Tennessee 38133

Typewriters
Telephone Support: 1-877-BROTHER (877-276-8437)
9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother International
7777 North Brother Blvd.
Bartlett, Tennessee 38133

Scanners
Telephone Support: 1-800-276-7746
Monday - Friday 9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother International Corporation
200 Crossing Boulevard
Bridgewater, New Jersey 08807-0911
908-704-8235 (fax)
Send an Email

Web Conferencing Peripherals
Telephone Support: 1-855-809-5646
Monday - Friday 9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother International Corporation
26250 Enterprise Court, #250
Lake Forest, California 92630
Send an Email

Mobile Products (PocketJet, RuggedJet and MW)
Telephone Support: 1-800-255-0415
9:00 AM to 7:45 PM Eastern Time

Mailing Address:
Brother Mobile Solutions
100 Technology Drive, Suite 250A
Broomfield, CO 80021
Send an Email